it application support

Every organization large or small maintains a set of applications that become the backbone of their business and the processes they follow. As business dynamics change, customer needs increase, business grows, product portfolio changes in its mix, organizations see these IT applications having to change at an equally rapid pace to keep up with the changing business needs.

Every  C-level executive would like to see a tremendous agility in their IT organization to modify, build new or support existing legacy applications, implement strategies like Virtualization and help consolidate, conserve, and "go green".

Capitol Hill Systems with its IT Application Support services serves to become an extended enterprise of its customer's IT organization. These IT organizations rely on Capitol Hill Systems to provide the sustaining engineering services for its legacy applications, provide services like Database Administration (DBA), build integration to other applications, and implement virtualization using platforms like VMWare or Oracle VM.

Capitol Hill Systems also provides organizations with Level 1, Level 2, Level 3 support services with well defined service level agreements (SLAs) so that the core IT team of the customer can focus on building the next generation applications, the business is demanding. With our support services, customers retain the same level of service for its end users with the overall support costs reduced significantly.

With a very transparent reporting model and visibility into various productivity metrics and process governance, maintaining and monitoring of secure ticketing system, Capitol Hill Systems provides one of the best IT Application support services.